QuikWater Demo Information

 

I. General

 

            All QuikWater products and by extension, the demonstration software you have requested are designed to operate on all 32 bit Microsoft Windows® operating systems. Since 32 bit applications are also compatible with the 64 bit versions of Windows, and they will also work on the newer Windows Vista® operating systems as well.  If you encounter any installation issues with the Demo CD, please temporarily disable firewalls/scanners that may be blocking the normal setup.exe file from running correctly on your system first, if still unable to run the CD, feel free to call us at 1-866-238-7771 for assistance.

 

                The demo software will attempt to write to your computer Windows registry for the installation of the report generator ODBC drivers. If you are set up without registry entry/edit/create privileges, the demo will install and run just fine, but you will not be able to use the report editor/generator and therefore not be able to print the reports included in the demonstration package. In this case, have an administrator of the machine install the software package, and start the QuikWater program once so that these registry entries can be accomplished

 

II. Demo Data

 

                The purpose of the demo software from TAK Technology, Inc. is to quickly familiarize you with the features and reports of the QuikWater product you have selected to review. Data has already been entered and processed so that the graphs and reports will display for you. The software provided in the demo form is a full working copy of the program, but limited as to how many customers can reside in the customer master file. Note that the terminology used in this document may vary slightly amount the different versions of the QuikWater product.

 

You are welcome to change the customer master file and rate setups to suit your needs and look at the bill calculation capabilities of the software. Note also that the software has many built in help features including an on screen MS-Word formatted user manual (CD demo) that you may print/peruse. Please take a moment to review the help settings included in all QuikWater products:

 

III. Built In Help Systems

 

·         System process flowchart

·         Quick-start document

·         User’s manual

·         On line Automatic Updates

·         Online KnowledgeBase of articles, not implemented for the demo

·         ‘Hover’ help tips

·         Backup data storage capability

 

 

                If you have any comments about the demo, please feel free to call or email us.

 

1-866-238-7771

sales@quikwaters.com

 

IV.  “How do I”  Tips

 

 

Find a Customer:

                1)  Click on File/Customer Master File

                2)  Select the order of the file display by clicking on one of the column captions that is dark grey

3) Click on a record in that column and key in 3-4 characters or digits of the customer field  Name/Account#

                4) Once you have the customer highlighted, double click or click on the Form Button to edit

                                                                                                OR

                1) Click on the “Find” button,

                2) Select a search method (field)

                3) Key in a portion of the Name/Account #

                4) Click on the OK button

 

Calculate bills:

                1) Click on Billing Functions/Calculate Monthly Bills

                2) Enter the dates in the next window and click on the Continue Button

 

Print Bills:

                1) Click on Billing Functions/Print the bills

                2) Select an order of print, Name/Account # filters, etc, click on Continue Button

 

Change to another bill format:

                1) Click on Setup/Installation Information

                2) Change the bill format # by selecting another option in the “Drop down” box

           

Edit my bill format:

                1) Click on Reports/Edit “Customer Bill Format,” or “Edit Monthly Bill Format”

                2) Make changes in text or field assignments or placement, requires some training

 

Look at water Usage:

                1) Hardcopy reports: click on Historical Billing or Account History report, enter dates

                                                                                OR

                2) On Screen: select a customer on either the transaction screen or customer master file,

                    Click on the “History button” at the top of the window, click on the ‘Graph’ button.

 

Look at billing history:

               

                1) Select a customer on either the transaction screen or customer master file screen, click on the “History button” at the top of the window, scroll to the right to see the totals.

 

Data Entry:

 

                1) Click on Transactions/Monthly Data Entry

               

                Note: There are 4 tabs: Meter Readings

                                                     Customer Payments

                                                     Adjustments

                                                     Statement Information

 

                Meter Readings: This is where you enter the new readings from the metered accounts

                Customer Payments: This is where you enter checks, payment dates, and check #s

                Adjustments: This is where you enter adjustments to the current bill

                Statement Information: On screen bill calc previewing of figures and history of bills scanning